Ongoingsupport
Launch is the start, not the finish. We look after products once they are live, keeping them secure, up to date and running smoothly, and we keep improving them as your users ask for more.
What's included
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01
Hosting and monitoring
We can host your product for you, with uptime monitoring, backups and alerts.
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02
Security and updates
Regular framework, dependency and server updates, with security fixes applied promptly.
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03
Bug fixes
A clear way to report issues and get them fixed, prioritised by impact.
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04
Continued development
New features and improvements planned with you on a regular rhythm.
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05
Taking over existing products
Picking up products built by another team, starting with a review and handover plan.
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Not sure where to start?
Tell us what you're working on and we'll suggest the right first step.
Get in touch
How it works
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01
Review
Look over the code, hosting and open issues so we know exactly what we are taking on.
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02
Stabilise
Fix urgent problems, set up monitoring and backups, and update anything out of date.
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03
Maintain
Keep everything patched and running, with issues triaged and fixed.
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04
Improve
Plan and deliver improvements on a regular rhythm as your users' needs change.
Is this right for you?
- Your product is live but nobody is actively looking after it.
- Your previous developer or agency is no longer available.
- You want a dependable team for regular improvements without hiring in-house.
Let's talk about ongoing support.
Tell us about your product, your timeline and what you need help with. We'll come back with honest advice on the best way forward.
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